What If They're Right
Each of us has our own process on how to create effective work—the right kind of work. But how we get there isn't always 'right'.
So why is it that almost every time there is a new agency brief, or a new job at hand, do we tend to jump the gun too quickly? So many of us typically go with their immediate gut reaction and assume that it's the best idea. It's creative intuition—it's great, but it's not always right.
Then something happens on the big day when you're reviewing the work with the account team or client, you run a wall. A battle starts over who's right, how to interpret the brief, or perhaps you over-analyze ways to get the work back on brief. It usually spirals a bit before both parties leave the room in the grey area. The client is sometimes left feeling uncomfortable, and (usually) the creatives are left thinking "what a shitty client" or "they don't know good work.". The account person is the one stuck in the middle battling two worlds: the client's business and the agency's creative product.
All of the above is a reality of the business. Your best bet is to listen with big ears.
"What if they're right?"
In tough times like these, perhaps we all need to refer to this famous David Ogilvy quote. Rumor has it that he used to keep these words on a note pad in his desk's top drawer.
Look back on your day
What if YOU jumped the gun and did what you liked instead of what's right? Or perhaps you let the goals of the agency come before the client. Did your boss make a personal promise to get 1 million Facebook fans by the end of the year? What if you we're pushing a new media trend that you needed for your agency new business presentation or in order to get a bonus on your next review at something something agency? Just do what's right.
There are too many reasons why you, creatives and agencies in general push certain ideas on clients. I'll leave this up to you to figure out. Until then, remember that you won't always nail the idea the first time, every time. It rarely happens.
Grow bigger ears
As we mature along the journey of positioning, creating, and selling our ideas—remember to listen to "them" while trusting your gut at the same time. And if you ever find yourself being to over protective, open your top drawer and remember Mr. Ogilvy's words: "What if they're right?
PS. Sorry for any typos. My editing brain is on vacation today.